Privacy Policy

This English version is a reference translation provided for convenience. In the event of any discrepancy, the Japanese version shall prevail.

Ainobi Inc. (the “Company”) complies with the Act on the Protection of Personal Information (the “APPI”) and other related laws, regulations, and guidelines, and establishes this Privacy Policy (this “Policy”) regarding the handling of personal information on its website and the various services it provides (collectively, the “Site, etc.”) as set out below.

01Business Operator

  • Company name: Ainobi Inc.
  • Address: The Glow Mita, 3-3-5 Mita, Minato-ku, Tokyo 108-0073, Japan
  • Representative: Yudai Taira
  • Personal Information Protection Manager: Yudai Taira
  • Contact: contact@ainobi.co.jp

02Information We Collect

On the Site, etc., the Company mainly collects the following information.

(1) Information collected via inquiry forms, etc.

  • Customer type (corporate / individual)
  • Company name
  • Name
  • Email address
  • Phone number
  • Inquiry type
  • Message (the content of your inquiry)

(2) Information collected automatically through use of the Site, etc.

  • Access logs (IP address, date and time of access, pages viewed, referrer, browser information, OS, device information, etc.)
  • Online identifiers such as cookies (where cookies are used)

03Purposes of Use

The Company uses the information it collects within the scope of the following purposes.

  • To respond to inquiries, contact you, and make necessary confirmations
  • To send materials, arrange meetings, and handle recruitment screening and related communications
  • To record the content of requests and consultations, improve the quality of our responses, and hand over matters internally
  • To analyze and improve usage of the Site, etc., and to ensure security (countermeasures against unauthorized access, spam, etc.)
  • To respond as required by laws and regulations

04Provision to Third Parties

Except as permitted under the APPI or other laws and regulations, the Company will not provide personal data to third parties without obtaining the individual’s prior consent.

05Outsourcing (Use of External Services)

The Company may outsource the handling of personal information, etc. to external contractors within the scope necessary to achieve the purposes of use. In doing so, it appropriately manages and supervises such contractors.

The main external services the Company uses are as follows.

  • Supabase (database / storage of form content, etc.)
  • Slack (internal notifications / faster response, etc.)
  • Google Workspace (sending and receiving email, etc.)
  • Resend (email delivery / replies and notifications, etc.)

06Provision to Third Parties in Foreign Countries

Some of the external services in the preceding section are provided by operators located in foreign countries, and data may be processed and stored on servers outside Japan. When outsourcing or providing the handling of personal data to third parties in foreign countries, the Company takes the measures required under the APPI, such as providing information about the systems of the destination country, obtaining the individual’s consent, or establishing a framework that conforms to the standards required to ensure ongoing proper handling.

07Cookies and Access Analytics

To improve the Site, etc. and understand usage, the Company may use the following services. Through cookies and the like, these services may transmit browsing information and similar data to the service providers.

  • Google Analytics 4 (GA4)
  • Google Search Console

Cookies can be disabled in your browser settings; however, doing so may render some features of the Site, etc. unavailable. The Company will also, as necessary, introduce cookie consent management functionality to provide users with a means to change their settings regarding the use of cookies.

08Security Control Measures

The Company takes necessary and appropriate measures to prevent the leakage, loss, or damage of personal information, etc., and to otherwise manage its security. Specifically, it implements access-privilege management, encryption of communications, log management, supervision of contractors, and the like.

As part of objectively assuring and continuously strengthening its personal information protection framework, the Company is also working toward obtaining the PrivacyMark (P-Mark).

09Retention Period

In principle, the Company retains information obtained through inquiries, etc. for five years after the completion of its response, after which, when retention is no longer necessary, it deletes or disposes of the information by an appropriate method. However, this does not apply where separate retention is required, such as to comply with laws and regulations.

10Requests from the Individual (Disclosure, Correction, Deletion, Suspension of Use, etc.)

Individuals may request that the Company disclose, correct, add to, delete, suspend the use of, or stop the third-party provision of the personal data the Company holds about them. For procedures, please contact us via “14. Contact” below. When making a request, please submit identity-verification documents such as a copy of your driver’s license. After confirming your identity, the Company will respond without undue delay.

11Personal Information Entrusted by Customers through Use of OrcheX and Other Services

The handling of personal information entrusted to the Company for processing by customers (contracting companies) in connection with the use of services such as “OrcheX” shall be governed by a separate agreement concluded between the Company and the customer (including arrangements concerning data handling), and this Policy does not apply.

12Note (Regarding Submission of Sensitive Information, etc.)

Please refrain from including, in the body of your inquiry, sensitive information (including special care-required personal information) concerning health or medical history, disabilities, beliefs, criminal victimization, and the like. Even if such information is transmitted, the Company will handle it as necessary in accordance with this Policy, but depending on the content it may be unable to respond.

13Personal Information of Minors

Minors should make inquiries only after obtaining the consent of a guardian (legal representative). If the Company determines that personal information may have been provided by a minor without a guardian’s consent, it may contact you to confirm, or delete the relevant information.

14Contact

For inquiries regarding this Policy and the handling of personal information, etc., and for requests such as disclosure, please contact us below.

Ainobi Inc.
Email: contact@ainobi.co.jp

15Revisions

The Company may revise this Policy in response to amendments to laws and regulations, changes in operations, and the like. The revised Policy takes effect from the time it is posted on the Site, etc.

Enacted: January 4, 2026
Last revised: June 1, 2026